Copyright / DMCA Policy

ListyPRO requires uploaders to own listing media or have authority to license it. This policy explains how copyright complaints, takedowns, counter-notices, and audit records are handled.

Submit takedown notice Submit counter-notice dmca@listypro.com

Terms Privacy Data Deletion Refund Membership Listing Media License Copyright / DMCA Security

Copyright notices and case intake

Send notices to dmca@listypro.com or use the secure form below. Include the copyrighted work, affected ListyPRO URLs or media ids, contact details, required statements, supporting evidence, and an electronic signature so the operations team can open a review case.

Last updated: May 22, 2026
Scope: Listing photos, videos, floor plans, renderings, copy, and files
Directory reference: U.S. Copyright Office DMCA Designated Agent Directory

Effective DMCA notice content

A notice or counter-notice can move through the DMCA workflow only when it includes enough information for ListyPRO to locate the material, identify the parties, and preserve the required statements.

Takedown notice must include

Physical or electronic signature of the copyright owner or authorized agent
Identification of the copyrighted work, or a representative list for multiple works on ListyPRO
Identification of the allegedly infringing material and information reasonably sufficient to locate it
Claimant contact information, including email and mailing address
Good-faith statement that the complained-of use is not authorized by the owner, agent, or law
Accuracy and authority statement under penalty of perjury

Counter-notice must include

Physical or electronic signature of the uploader or subscriber
Identification of the material removed or disabled and the location where it appeared before removal
Statement under penalty of perjury that removal was due to mistake or misidentification
Name, address, and telephone number for the uploader or subscriber
Consent to the appropriate U.S. federal court jurisdiction
Agreement to accept service of process from the original claimant or claimant's agent

Copy-ready statement templates

These templates mirror the statements collected in the form. They help claimants and uploaders prepare a legally complete notice or counter-notice before submitting.

Takedown notice statements

I have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
Under penalty of perjury, I am the copyright owner or am authorized to act for the owner of the exclusive right allegedly infringed.
The information in this notice is accurate, and I understand that knowing material misrepresentations may create legal consequences.

Counter-notice statements

Under penalty of perjury, I have a good-faith belief that the material was removed or disabled because of mistake or misidentification.
I consent to the jurisdiction of the appropriate U.S. federal court for this counter-notice.
I will accept service of process from the claimant or the claimant's agent.
The information in this counter-notice is accurate, and I understand that knowing material misrepresentations may create legal consequences.

Workflow

The product makes the process predictable without promising automatic takedown or automatic restoration.

01
Receive
ListyPRO records the public submission, assigns a case id, and stores the initial notice or counter-notice with audit events.
02
Triage
Operations reviews whether the request is complete, requests more information when needed, and marks the case status.
03
Act
If action is appropriate, affected public media can be disabled, the uploader can be notified, and internal evidence stays linked to the case.
04
Resolve
Counter-notice, restoration, removal, rejection, or closure is tracked as a status update with an admin note.

Case status transparency

The operations queue should keep each case in a clear status so claimants, uploaders, reviewers, and AI agents can understand what is pending.

Received

Submission accepted and assigned a case id.

Incomplete

More information is needed before review can continue.

Under review

Operations is checking ownership, URLs, media ids, and required statements.

Disabled

Public access to the affected material has been removed or restricted.

Uploader notified

The uploader or account owner has been notified when notice is required.

Counter-notice received

A counter-notice is logged and routed for claimant notification.

Restored

Material was restored after review or after the counter-notice waiting period.

Waiting period

The 10 to 14 business day counter-notice period is active.

Escalated

The case requires legal, trust and safety, or executive review.

Abuse review

The submission shows duplicate, misleading, automated, or non-copyright signals.

Rejected

The request was not accepted as a copyright action.

Closed

No further action is pending in the case record.

DMCA safe-harbor details

These rules make the public page and the internal review queue match the operational steps expected from a real estate marketplace that hosts user-submitted media.

Counter-notice timing

After ListyPRO receives a complete counter-notice, it may forward it to the original claimant. Material may be restored no earlier than 10 and no later than 14 business days after receipt unless the claimant notifies ListyPRO that it filed a court action seeking an order against the uploader.

Outside the United States

DMCA is a United States notice-and-takedown framework. ListyPRO may use a similar workflow for notices from outside the United States, but local law can differ and may require additional information or remedies.

Repeat Infringer Policy

ListyPRO applies a repeat-infringer policy to subscribers and account holders in appropriate circumstances, while preserving room for valid counter-notices, reversals, and good-faith licensing disputes.

First confirmed infringement

Disable or remove the affected material, notify the uploader when required, and record a copyright strike or review note.

Repeated confirmed infringements

Limit media uploads, require manual moderation, restrict listing publishing, or require proof of license before new media can go live.

Systematic infringement or evasion

Suspend or terminate the account, agent profile, brokerage workspace, API access, affected listings, or media library.

Abusive notices or counter-notices

Rate limit, reject, or escalate submissions that are materially incomplete, misleading, duplicative, automated, or unrelated to copyright.

A single notice is not automatically a final infringement finding. ListyPRO considers counter-notices, court-action notices, withdrawals, duplicate claims, and evidence of authorization before applying account-level consequences.

Real estate media rights matrix

Real estate media often involves several parties. Reviewers should classify the asset type and request evidence that matches the source of the media, not just the person who uploaded it.

MLS photos and IDX feeds

Check MLS or syndication restrictions, display rights, source platform rules, and whether ListyPRO received sublicensing authority.

Agent, brokerage, owner, and photographer photos

Confirm who took the photo, who owns the copyright, and whether portrait, logo, brokerage, or seller permissions are needed.

Developer renderings and architectural images

Verify builder, architect, visualization studio, or marketing-license authority before republication.

Floor plans and measurement graphics

Check architect, builder, measuring company, scan provider, and accuracy disclaimers tied to the plan.

Drone footage, 3D tours, and video walkthroughs

Confirm video producer rights, tour-provider terms, commercial-use authority, and any embedded music or branded overlays.

Listing descriptions and scraped copy

Compare text source, syndication rights, broker-written copy, prior listing copy, and scraped competitor content.

Watermarked media and AI-generated renders

Check watermarked source, prompt inputs, derivative-work risk, user disclosure, and whether the render could mislead users.

Operational standards and abuse controls

The copyright queue should move quickly without turning DMCA into an automated weapon against legitimate listings, agents, or brokerages.

Service targets

Automatic case id after form submission
Initial completeness triage target of one business day
Expedited review for complete notices with clear affected URLs, listing ids, or media ids
Request for information before action when the notice is incomplete or cannot identify material
Uploader notification after access is disabled when notice is required
Counter-notice waiting period tracked as 10 to 14 business days

Evidence retention

Case id, timestamps, source page, user agent, and remote address
Affected URLs, listing ids, media ids, and material types
File names, hashes when available, and evidence summaries
Uploader license evidence, admin notes, decisions, and notification events
Audit events for disablement, restoration, rejection, escalation, and closure

Anti-abuse review

Honeypot and bot-challenge signals on public submissions
Duplicate URL, listing id, media id, and file-name detection
Rate limits by email, account, IP, domain, and submission volume
Manual review for mass takedowns, competitor complaints, suspicious agencies, or automated submissions
Escalation for knowingly false, materially misleading, or non-copyright claims

What this page handles

A complete copyright workflow needs public intake, internal review, evidence preservation, uploader notice, counter-notice support, and auditable status changes.

Public notice intake

Copyright owners and authorized agents can identify the work, affected ListyPRO URLs or media ids, contact details, required statements, evidence context, and an electronic signature.

Counter-notice support

Uploaders can respond when they believe disabled material was removed because of mistake or misidentification, including the required consent and service statements.

Internal review queue

Submitted cases become durable records with a status, audit trail, source page, user agent, remote address, and optional notification outbox entries.

Media evidence trail

Case records can be connected to listing media ids, listing ids, uploader license evidence, hashes, file names, and review actions before content is disabled or restored.

Designated Copyright Agent

ListyPRO routes copyright notices and counter-notices to its Copyright Compliance Department. The public DMCA registration record and website contact information must stay current before relying on the Section 512 safe-harbor process.

Legal entity: ListyPRO LLC
Agent / department: ListyPRO Copyright Compliance Department
Attention: Copyright Agent / DMCA Agent
Copyright email: dmca@listypro.com
Secure form: Copyright notice and counter-notice intake
Public directory: U.S. Copyright Office DMCA Designated Agent Directory
Phone: Pending owner/legal verification before public designated-agent publication.
Mailing address: Pending owner/legal verification before public designated-agent publication.
U.S. Copyright Office registration: Pending exact public directory entry after ListyPRO completes or updates its Copyright Office registration.
Last verified: May 22, 2026

Use this copyright channel only for copyright notices and counter-notices. Trademark, privacy, fraud, listing accuracy, fair housing, and security reports should use the routes below.

Not a copyright issue?

The copyright form is not the right route for every complaint. Use the closest policy channel so the case lands in the correct review queue.

Trademark disputes

Brand, logo, impersonation, or trade-name complaints are reviewed under the Terms of Use.

Privacy complaints

Personal data, image privacy, and account data requests belong under the Privacy Policy.

Fraud or inaccurate listings

Scam reports, misleading property data, and abuse reports should go through security or platform-support review.

Fair housing concerns

Discriminatory advertising, targeting, or listing language should be reviewed through the Fair Housing policy.

Security abuse

Malware, scraping abuse, account compromise, or vulnerability reports should use the Security policy.

FAQ

What happens after I submit a copyright notice?

ListyPRO assigns a case id, records the submission, checks whether required information is complete, and may request more information before restricting access to material.

How long does review take?

The goal is quick completeness triage, but timing depends on the number of affected items, evidence quality, and whether additional information or legal review is needed.

What if I am the uploader?

If your material was disabled and you believe it was a mistake or misidentification, use the counter-notice form and include the required jurisdiction, service, and perjury statements.

Can I submit multiple URLs or media IDs?

Yes. List affected ListyPRO URLs, listing ids, and media ids one per line, and explain whether the request is a bulk or duplicate notice.

Is this form for trademark, fraud, privacy, or security complaints?

No. The copyright form is for copyright notices and counter-notices. Trademark, privacy, fraud, listing accuracy, fair housing, and security reports should use their related policy routes.

Related policies

Copyright review connects to uploader warranties, the Listing Media License, fair housing moderation, and security reporting.

Listing Media License Terms of Use Privacy Policy Fair Housing Security