Copyright contact
Copyright notices and case intake
Send notices to dmca@listypro.com or use the secure form below. Include the copyrighted work, affected ListyPRO URLs or media ids, contact details, required statements, supporting evidence, and an electronic signature so the operations team can open a review case.
- Last updated
- May 22, 2026
- Scope
- Listing photos, videos, floor plans, renderings, copy, and files
Designated Copyright Agent
ListyPRO routes copyright notices and counter-notices to its Copyright Compliance Department. The public DMCA registration record and website contact information must stay current before relying on the Section 512 safe-harbor process.
- Legal entity
- ListyPRO LLC
- Agent / department
- ListyPRO Copyright Compliance Department
- Attention
- Copyright Agent / DMCA Agent
- Phone
- Pending owner/legal verification before public designated-agent publication.
- Mailing address
- Pending owner/legal verification before public designated-agent publication.
- U.S. Copyright Office registration
- Pending exact public directory entry after ListyPRO completes or updates its Copyright Office registration.
- Last verified
- May 22, 2026
Use this copyright channel only for copyright notices and counter-notices. Trademark, privacy, fraud, listing accuracy, fair housing, and security reports should use the routes below.
What this page handles
A complete copyright workflow needs public intake, internal review, evidence preservation, uploader notice, counter-notice support, and auditable status changes.
Public notice intake
Copyright owners and authorized agents can identify the work, affected ListyPRO URLs or media ids, contact details, required statements, evidence context, and an electronic signature.
Counter-notice support
Uploaders can respond when they believe disabled material was removed because of mistake or misidentification, including the required consent and service statements.
Internal review queue
Submitted cases become durable records with a status, audit trail, source page, user agent, remote address, and optional notification outbox entries.
Media evidence trail
Case records can be connected to listing media ids, listing ids, uploader license evidence, hashes, file names, and review actions before content is disabled or restored.
Effective DMCA notice content
A notice or counter-notice can move through the DMCA workflow only when it includes enough information for ListyPRO to locate the material, identify the parties, and preserve the required statements.
Takedown notice must include
- Physical or electronic signature of the copyright owner or authorized agent
- Identification of the copyrighted work, or a representative list for multiple works on ListyPRO
- Identification of the allegedly infringing material and information reasonably sufficient to locate it
- Claimant contact information, including email and mailing address
- Good-faith statement that the complained-of use is not authorized by the owner, agent, or law
- Accuracy and authority statement under penalty of perjury
Counter-notice must include
- Physical or electronic signature of the uploader or subscriber
- Identification of the material removed or disabled and the location where it appeared before removal
- Statement under penalty of perjury that removal was due to mistake or misidentification
- Name, address, and telephone number for the uploader or subscriber
- Consent to the appropriate U.S. federal court jurisdiction
- Agreement to accept service of process from the original claimant or claimant's agent
DMCA safe-harbor details
These rules make the public page and the internal review queue match the operational steps expected from a real estate marketplace that hosts user-submitted media.
Counter-notice timing
After ListyPRO receives a complete counter-notice, it may forward it to the original claimant. Material may be restored no earlier than 10 and no later than 14 business days after receipt unless the claimant notifies ListyPRO that it filed a court action seeking an order against the uploader.
Repeat infringer policy
ListyPRO may restrict, suspend, or terminate accounts, profiles, listings, API access, or media publishing privileges for users who repeatedly submit infringing material, evade prior removals, or abuse the copyright process. Review considers reversals, valid counter-notices, duplicate claims, and evidence of authorization.
Real estate media review
Copyright review is tuned for marketplace assets where ownership and sublicensing often depend on brokerage, photographer, MLS, builder, or owner authorization.
- MLS photos and syndicated listing media
- Agent, brokerage, owner, and photographer photos
- Developer renderings and architectural images
- Floor plans, site plans, and measurement graphics
- Drone footage, virtual tours, and video walkthroughs
- Watermarked media and scraped listing descriptions
- AI-generated renders derived from copyrighted inputs
Outside the United States
DMCA is a United States notice-and-takedown framework. ListyPRO may use a similar workflow for notices from outside the United States, but local law can differ and may require additional information or remedies.
Repeat Infringer Policy
ListyPRO applies a repeat-infringer policy to subscribers and account holders in appropriate circumstances, while preserving room for valid counter-notices, reversals, and good-faith licensing disputes.
First confirmed infringement
Disable or remove the affected material, notify the uploader when required, and record a copyright strike or review note.
Repeated confirmed infringements
Limit media uploads, require manual moderation, restrict listing publishing, or require proof of license before new media can go live.
Systematic infringement or evasion
Suspend or terminate the account, agent profile, brokerage workspace, API access, affected listings, or media library.
Abusive notices or counter-notices
Rate limit, reject, or escalate submissions that are materially incomplete, misleading, duplicative, automated, or unrelated to copyright.
A single notice is not automatically a final infringement finding. ListyPRO considers counter-notices, court-action notices, withdrawals, duplicate claims, and evidence of authorization before applying account-level consequences.
Real estate media rights matrix
Real estate media often involves several parties. Reviewers should classify the asset type and request evidence that matches the source of the media, not just the person who uploaded it.
MLS photos and IDX feeds
Check MLS or syndication restrictions, display rights, source platform rules, and whether ListyPRO received sublicensing authority.
Agent, brokerage, owner, and photographer photos
Confirm who took the photo, who owns the copyright, and whether portrait, logo, brokerage, or seller permissions are needed.
Developer renderings and architectural images
Verify builder, architect, visualization studio, or marketing-license authority before republication.
Floor plans and measurement graphics
Check architect, builder, measuring company, scan provider, and accuracy disclaimers tied to the plan.
Drone footage, 3D tours, and video walkthroughs
Confirm video producer rights, tour-provider terms, commercial-use authority, and any embedded music or branded overlays.
Listing descriptions and scraped copy
Compare text source, syndication rights, broker-written copy, prior listing copy, and scraped competitor content.
Watermarked media and AI-generated renders
Check watermarked source, prompt inputs, derivative-work risk, user disclosure, and whether the render could mislead users.
Workflow
The product makes the process predictable without promising automatic takedown or automatic restoration.
- 01
Receive
ListyPRO records the public submission, assigns a case id, and stores the initial notice or counter-notice with audit events.
- 02
Triage
Operations reviews whether the request is complete, requests more information when needed, and marks the case status.
- 03
Act
If action is appropriate, affected public media can be disabled, the uploader can be notified, and internal evidence stays linked to the case.
- 04
Resolve
Counter-notice, restoration, removal, rejection, or closure is tracked as a status update with an admin note.
Case status transparency
The operations queue should keep each case in a clear status so claimants, uploaders, reviewers, and AI agents can understand what is pending.
Received
Submission accepted and assigned a case id.
Incomplete
More information is needed before review can continue.
Under review
Operations is checking ownership, URLs, media ids, and required statements.
Disabled
Public access to the affected material has been removed or restricted.
Uploader notified
The uploader or account owner has been notified when notice is required.
Counter-notice received
A counter-notice is logged and routed for claimant notification.
Restored
Material was restored after review or after the counter-notice waiting period.
Waiting period
The 10 to 14 business day counter-notice period is active.
Escalated
The case requires legal, trust and safety, or executive review.
Abuse review
The submission shows duplicate, misleading, automated, or non-copyright signals.
Rejected
The request was not accepted as a copyright action.
Closed
No further action is pending in the case record.
Operational standards and abuse controls
The copyright queue should move quickly without turning DMCA into an automated weapon against legitimate listings, agents, or brokerages.
Service targets
- Automatic case id after form submission
- Initial completeness triage target of one business day
- Expedited review for complete notices with clear affected URLs, listing ids, or media ids
- Request for information before action when the notice is incomplete or cannot identify material
- Uploader notification after access is disabled when notice is required
- Counter-notice waiting period tracked as 10 to 14 business days
Evidence retention
- Case id, timestamps, source page, user agent, and remote address
- Affected URLs, listing ids, media ids, and material types
- File names, hashes when available, and evidence summaries
- Uploader license evidence, admin notes, decisions, and notification events
- Audit events for disablement, restoration, rejection, escalation, and closure
Anti-abuse review
- Honeypot and bot-challenge signals on public submissions
- Duplicate URL, listing id, media id, and file-name detection
- Rate limits by email, account, IP, domain, and submission volume
- Manual review for mass takedowns, competitor complaints, suspicious agencies, or automated submissions
- Escalation for knowingly false, materially misleading, or non-copyright claims
Required information
The form below collects the practical fields needed for DMCA notices and counter-notices while preserving enough context for operations and legal review.
Takedown notice
- Contact information and authority to act
- Description of the copyrighted work
- Affected ListyPRO URLs, listing ids, or media ids
- Good-faith and accuracy statements
- Electronic signature
Counter-notice
- Contact information for the uploader
- Material that was removed or disabled
- Mistake or misidentification statement
- Jurisdiction and service statements
- Electronic signature
Operational record
- Status history and review notes
- Uploader notification and counter-notice state
- Listing and media identifiers
- Evidence summary and file metadata
- Source path and submission telemetry
Copy-ready statement templates
These templates mirror the statements collected in the form. They help claimants and uploaders prepare a legally complete notice or counter-notice before submitting.
Takedown notice statements
- I have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- Under penalty of perjury, I am the copyright owner or am authorized to act for the owner of the exclusive right allegedly infringed.
- The information in this notice is accurate, and I understand that knowing material misrepresentations may create legal consequences.
Counter-notice statements
- Under penalty of perjury, I have a good-faith belief that the material was removed or disabled because of mistake or misidentification.
- I consent to the jurisdiction of the appropriate U.S. federal court for this counter-notice.
- I will accept service of process from the claimant or the claimant's agent.
- The information in this counter-notice is accurate, and I understand that knowing material misrepresentations may create legal consequences.
Not a copyright issue?
The copyright form is not the right route for every complaint. Use the closest policy channel so the case lands in the correct review queue.
Brand, logo, impersonation, or trade-name complaints are reviewed under the Terms of Use.
Personal data, image privacy, and account data requests belong under the Privacy Policy.
Scam reports, misleading property data, and abuse reports should go through security or platform-support review.
Discriminatory advertising, targeting, or listing language should be reviewed through the Fair Housing policy.
Malware, scraping abuse, account compromise, or vulnerability reports should use the Security policy.
FAQ
What happens after I submit a copyright notice?
ListyPRO assigns a case id, records the submission, checks whether required information is complete, and may request more information before restricting access to material.
How long does review take?
The goal is quick completeness triage, but timing depends on the number of affected items, evidence quality, and whether additional information or legal review is needed.
What if I am the uploader?
If your material was disabled and you believe it was a mistake or misidentification, use the counter-notice form and include the required jurisdiction, service, and perjury statements.
Can I submit multiple URLs or media IDs?
Yes. List affected ListyPRO URLs, listing ids, and media ids one per line, and explain whether the request is a bulk or duplicate notice.
Is this form for trademark, fraud, privacy, or security complaints?
No. The copyright form is for copyright notices and counter-notices. Trademark, privacy, fraud, listing accuracy, fair housing, and security reports should use their related policy routes.
Related policies
Copyright review connects to uploader warranties, the Listing Media License, fair housing moderation, and security reporting.